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FAQs

Got questions? We have got answers.

Everything you need to know about MailerSpark -- from pricing and setup to security and migrations. Cannot find what you are looking for? Our support team is just a click away.

Getting Started

MailerSpark is a powerful and affordable email marketing and automation platform. It allows you to send email campaigns, build automated workflows, manage subscribers, and track performance -- all from one dashboard. Unlike traditional tools, MailerSpark also lets you bring your own SMTP or Amazon SES to dramatically cut your sending costs.

Sign up for a free account (no credit card required), import your contacts via CSV or migrate from another platform, and send your first campaign in minutes. Our onboarding wizard walks you through everything step by step.

Yes. Our Free plan is available forever with up to 1,000 contacts and 5,000 emails per month -- no credit card required. You can also try our Growth and Pro plans with a 14-day free trial to experience all premium features before committing.

Pricing & Billing

We offer a free forever plan with up to 1,000 contacts and 5,000 emails per month. Paid plans start at $29/mo (Growth: 25,000 contacts, 100,000 emails) and $79/mo (Pro: unlimited contacts and emails). We also offer lifetime deals starting at $129 for a one-time payment with no recurring fees.

We will notify you well before you reach your limit so you can upgrade seamlessly. We never cut off your service unexpectedly. You can upgrade or downgrade your plan at any time from your dashboard.

Absolutely. All paid plans and lifetime deals come with a 30-day money-back guarantee. If MailerSpark is not the right fit for your business, contact us within 30 days for a full refund -- no questions asked.

Yes. Save 20% with annual billing on any paid plan. That brings the Growth plan down to $23/mo and the Pro plan to $63/mo. We also offer lifetime deals for a one-time payment with no recurring fees.

SMTP & Technical

Yes. MailerSpark supports Bring Your Own SMTP (BYOS) on Growth and Pro plans. Connect your own SMTP server, Amazon SES, SendGrid, Mailgun, or any other SMTP provider to send emails at your own infrastructure cost -- as low as $0.10 per 1,000 emails with Amazon SES.

Amazon SES (Simple Email Service) is a cloud-based email sending service by AWS. MailerSpark integrates directly with Amazon SES, allowing you to leverage its high deliverability and extremely low cost while using our intuitive campaign builder, automation tools, and analytics dashboard.

Yes. We provide deliverability guidance including SPF, DKIM, and DMARC setup assistance, dedicated IP options on Pro plans, inbox placement testing, and best practice recommendations to ensure your emails reach the inbox consistently.

Security & Migration

Absolutely. We take data security very seriously. All data is encrypted in transit (TLS/SSL) and at rest (AES-256). We are SOC 2 compliant, GDPR compliant, and never sell or share your data with third parties. Our infrastructure is hosted on enterprise-grade cloud providers with 99.9% uptime.

Yes. You can easily import contacts from CSV files or migrate directly from platforms like Mailchimp, Constant Contact, ConvertKit, and more. Our import wizard maps fields automatically and guides you through the process step by step. Most migrations take under 10 minutes.

MailerSpark integrates with popular tools including Zapier (5,000+ apps), Pabbly Connect, WooCommerce, WordPress, Shopify, and more. Our REST API also allows custom integrations with any platform. We are continuously adding new native integrations based on customer feedback.

Yes. MailerSpark includes a powerful visual automation builder. Create drip campaigns, welcome sequences, abandoned cart workflows, re-engagement campaigns, and more. Set triggers based on user actions, time delays, and conditions to send the right message at the right time.